Retail

The latest news updates on the retail segment of the automotive industry.
Retail
For dealerships, is agentic AI the next big thing?

Dealership retail technology vendors believe agentic AI may be the next big thing. They’re either exploring or already embracing its capacity to boost dealership efficiency.

For dealerships, is agentic AI the next big thing?
GM
GM expanding use of regional hubs to pool inventory for dealers
GM expanding use of regional hubs to pool inventory for dealers
Ford
Ford ordered to pay $18 million over blocked dealership sale
Ford ordered to pay $18 million over blocked dealership sale
Final Assembly
Fake customer terrifies dealership salespeople on test drives for Instagram views
Fake customer terrifies dealership salespeople on test drives for Instagram views
Dealership buy-sell database updates: Details on 11 new transactions in 8 states
#1 Cochran Automotive acquires first Mercedes-Benz store
Roadsport Auto Group buys Southwestern Ontario Ford dealership
Fed leaves interest rates unchanged; dealers say high rates are still a problem
Hyundai owner sues, alleging dealership didn’t cover repairs under warranty
Incentives and payments pull on auto loan term lengths
Want to win over female customers? Offer mobile service
Hyundai owner sues, alleging dealership didn’t cover repairs under warranty
Technology without relationships won’t win long-term service customers
Amazon eyes used-car sales
FTC: Nearly $1 million in refunds tied to settlement with Vroom going out to customers
High used-car prices stuck in neutral amid slim pickings