Finance Insurance

Widewail analysis: Negative reviews of dealership finance departments call out transparency, efficiency

A Widewail booth at the 2025 NADA Show in New Orleans, La., on Jan. 24, 2025.
Widewail studied millions of Google reviews from the first quarter of 2023 to the third quarter of 2024 on more than 18,000 franchised dealerships. (JOHN HUETTER/AUTOMOTIVE NEWS)
February 18, 2025 01:00 PM