AI

Car dealership sales productivity ‘stuck in a rut’

Young woman and her Mom sit across desk from car dealership salesperson handing over keys to a new car.
Todd Szott says his dealership group won't sacrifice personal sales for productivity. Pictured customer Olivia Apfel takes delivery of her new Mustang Mach-E with her mom, Michelle Apfel, from salesperson Vernon Davis at Szott Ford in Holly, Mich. (COURTESY OF TODD SZOTT)
February 03, 2025 12:00 PM